Reputation & Reviews

TrustRadius API

The TrustRadius API returns B2B software reviews as clean JSON.

3 actionsLive JSON1,000 free creditsMCP-ready

🤖 Using an AI assistant? Copy this link into ChatGPT / Claude / Cursor — it reads every endpoint and parameter instantly and tells you if this API fits your use case.

The primary product/reviews endpoint returns reviews with title, overall rating, verbatims and the reviewer's job type and company info, and you can pull product/detail and resolve a product. It is built for B2B review intelligence and competitor research that need TrustRadius data without a scraper. One ReefAPI key, one shared credit pool, the standard envelope.

Live example

Real request and response JSON

Captured from the indexed primary action, product/reviews, on Jul 18, 2026, 5:19 PM UTC.

Captured request

{
  "method": "POST",
  "url": "https://api.reefapi.com/trustradius/v1/product/reviews",
  "headers": {
    "x-api-key": "$REEF_KEY",
    "content-type": "application/json"
  },
  "body": {
    "source": "trustradius",
    "product_slug": "slack",
    "fetch_all": true
  }
}

Captured response

{
  "ok": true,
  "meta": {
    "api": "trustradius",
    "endpoint": "product/reviews",
    "mode": "live",
    "latency_ms": 3178.7,
    "record_count": 314,
    "bytes": 882162,
    "cache_hit": false,
    "completeness_pct": 100,
    "source": "trustradius",
    "method": "cheap-dc-internal-api",
    "api_total": 641,
    "public_count": 314
  },
  "data": {
    "source": "trustradius",
    "product_slug": "slack",
    "reviews": [
      {
        "id": "6a5951168cba53e34ba187eb",
        "source": "trustradius",
        "origin_site": "TRUSTRADIUS",
        "title": "Slack Streamlines QA Collaboration and Accelerates Software Delivery.",
        "text": null,
        "pros": null,
        "cons": null,
        "rating_overall": 4.5,
        "sub_ratings": {},
        "grade": "A",
        "published_at": "[redacted-phone]T14:08:52.141Z",
        "reviewer": {
          "years_experience": 7,
          "current_experience": "current"
        },
        "company_industry": "Information Technology  Services",
        "company_size": "11-50 employees",
        "is_public": true,
        "slug": "slack-[redacted-phone]"
      },
      {
        "id": "6a2e8caf9623c8042d2522e9",
        "source": "trustradius",
        "origin_site": "TRUSTRADIUS",
        "title": "Ultimate Collaboration Hub for Modern Teams",
        "text": null,
        "pros": null,
        "cons": null,
        "rating_overall": 4.5,
        "sub_ratings": {},
        "grade": "A",
        "published_at": "[redacted-phone]T02:54:10.727Z",
        "reviewer": {
          "years_experience": 10,
          "current_experience": "current"
        },
        "company_industry": "Computer Software",
        "company_size": "501-1000 employees",
        "is_public": true,
        "slug": "slack-[redacted-phone]"
      },
      {
        "id": "6606bc69f63112adfe6a77dd",
        "source": "trustradius",
        "origin_site": "TRUSTRADIUS",
        "title": "Slack is the best choice I made so far for my professional experience",
        "text": null,
        "pros": null,
        "cons": null,
        "rating_overall": 4,
        "sub_ratings": {},
        "grade": "B",
        "published_at": "[redacted-phone]T05:36:43.238Z",
        "reviewer": {
          "years_experience": 2,
          "current_experience": "current"
        },
        "company_industry": "Computer Software",
        "company_size": "1-10 employees",
        "is_public": true,
        "slug": "slack-[redacted-phone]"
      }
    ],
    "pagination": {
      "skip": 0,
      "limit": null,
      "returned": 314,
      "total": 641,
      "api_returned": 314,
      "next_skip": 314,
      "api_mode": "full_fetch",
      "offset_param_broken": true
    },
    "stop_reason": null,
    "completeness_pct": 100,
    "public_only": true
  }
}

Actions

What the TrustRadius API does

Action	Description	Concrete use case	Key params
product/reviews	Fetch verified user reviews and ratings for a B2B software product from TrustRadius (up to 639 reviews with full verbatim text, reviewer job title, company industry and size) or GetApp. Filter by public-only or include all review visibility levels.	Support teams call product/reviews to fetch verified user reviews and ratings for a B2B software product from TrustRadius (up to 63….	product_slug, source, skip, limit, fetch_all, ...
product/detail	product metadata (rating, category, vendor)	Reputation platforms call product/detail to get product metadata (rating, category, vendor).	product_slug, source, category_path
product/resolve	resolve a TrustRadius/GetApp/Capterra/G2 URL → source + slug	Market researchers call product/resolve to resolve a TrustRadius/GetApp/Capterra/G2 URL → source + slug.	url

Code samples

Call product/reviews from your stack

curl -X POST https://api.reefapi.com/trustradius/v1/product/reviews \
  -H "x-api-key: $REEF_KEY" \
  -H "content-type: application/json" \
  -d '{"source":"trustradius","product_slug":"slack","fetch_all":true}'

import requests

r = requests.post(
    "https://api.reefapi.com/trustradius/v1/product/reviews",
    headers={"x-api-key": REEF_KEY},
    json={
  "source": "trustradius",
  "product_slug": "slack",
  "fetch_all": true
},
)
print(r.json()["data"])

const res = await fetch("https://api.reefapi.com/trustradius/v1/product/reviews", {
  method: "POST",
  headers: {
    "x-api-key": process.env.REEF_KEY,
    "content-type": "application/json",
  },
  body: JSON.stringify({
  "source": "trustradius",
  "product_slug": "slack",
  "fetch_all": true
}),
});
const { ok, data, meta, error } = await res.json();

MCP one-liner

Ask your MCP-connected assistant: call reefapi.trustradius.product/reviews with {"source":"trustradius","product_slug":"slack","fetch_all":true}.

Use cases

Who uses this API and why

B2B teams call product/reviews to monitor their own TrustRadius reviews.
Competitor research pulls a rival product's reviews and rating.
Analysts use product/resolve to map a product name to its TrustRadius profile.

FAQ

Questions developers ask before integrating

What is the TrustRadius API?

TrustRadius API is a ReefAPI endpoint group for b2b software reviews and ratings. It returns live JSON through POST requests under /trustradius/v1.

Is the TrustRadius API free to try?

Yes. ReefAPI starts with 1,000 free credits, no card required. TrustRadius calls use the same shared credit balance as every other ReefAPI engine.

Do I need a TrustRadius login or account?

No login to TrustRadius is needed for the API response. You call ReefAPI with your x-api-key header, and the playground can run live examples before you create a production key.

How fresh is the TrustRadius data?

The page example is captured from a live product/reviews call, and production requests fetch live data through ReefAPI rather than a static sample.

How many credits does the TrustRadius API use?

TrustRadius actions currently cost 1 credit per successful call. Failed or blocked calls are free, and all APIs draw from one credit pool.

Can I call TrustRadius from an AI assistant or MCP client?

Yes. Connect ReefAPI once through MCP and your assistant can call trustradius actions with the same key, credit pool and JSON envelope used by normal REST requests.

Is the TrustRadius API a TrustRadius scraper?

It is the managed alternative to a DIY TrustRadius scraper. Instead of building and maintaining your own scraper — proxies, headless browsers, captcha and constant breakage — you call one ReefAPI endpoint and get the same b2b software reviews and ratings back as clean JSON.

Why does my TrustRadius scraper keep getting blocked?

Most TrustRadius scrapers break on anti-bot defenses, rate limits and IP bans that need rotating residential proxies and browser fingerprinting to clear. ReefAPI handles all of that for you — no proxies, no captchas, no maintenance — and returns live JSON. Blocked or failed calls are free.

docs / trustradius

TrustRadius

B2B software reviews and ratings.

base /trustradius/v13 endpoints

post/trustradius/v1/product/reviews1 credit

Fetch verified user reviews and ratings for a B2B software product from TrustRadius (up to 639 reviews with full verbatim text, reviewer job title, company industry and size) or GetApp. Filter by public-only or include all review visibility levels.

Parameter		Allowed / range	Description
product_slug	required	—	Product slug on the source site (the URL segment, e.g. 'slack'). Resolve one from a URL via the product/resolve action.
source = trustradius	optional	trustradius · getapp · capterra · g2	Review platform to fetch from. Defaults to trustradius.com (full pagination, up to 639 reviews). getapp requires category_path and returns a partial page snapshot. capterra and g2 are not currently available.
skip = 0	optional	0–	Number of reviews to skip (pagination offset; TrustRadius skip/limit mode).
limit	optional	1–100	Reviews per page (1-100). Omit (or set fetch_all) to pull everything.
fetch_all = false	optional	—	TrustRadius: fetch ALL reviews in one pass (ignores skip/limit).
include_non_public = false	optional	—	Include reviews not marked public (default false = public only).
category_path	optional	—	GetApp-only: the category/product path (e.g. 'collaboration-software/a/slack/reviews/'). Required when source=getapp.

Try in playground →

post/trustradius/v1/product/detail1 credit

product metadata (rating, category, vendor)

Parameter		Allowed / range	Description
product_slug	required	—	Product slug on the source site (the URL segment, e.g. 'slack'). Resolve one from a URL via the product/resolve action.
source = trustradius	optional	trustradius · getapp · capterra · g2	Review platform to fetch from. Defaults to trustradius.com (full pagination, up to 639 reviews). getapp requires category_path and returns a partial page snapshot. capterra and g2 are not currently available.
category_path	optional	—	GetApp-only: the category/product path (e.g. 'collaboration-software/a/slack/reviews/'). Required when source=getapp.

Try in playground →

post/trustradius/v1/product/resolvefree

resolve a TrustRadius/GetApp/Capterra/G2 URL → source + slug

Parameter		Allowed / range	Description
url	required	—	A TrustRadius / GetApp / Capterra / G2 product URL to parse into {source, product_slug}.

Try in playground →

Example request · product/reviews

curl -X POST https://api.reefapi.com/trustradius/v1/product/reviews \
  -H "x-api-key: $REEF_KEY" \
  -H "content-type: application/json" \
  -d '{"source":"trustradius","product_slug":"slack","fetch_all":true}'

Response shape

{
  "ok": true,
  "data": { /* the result */ },
  "meta": {
    "latency_ms": 240,
    "record_count": 12,
    "completeness_pct": 100
  },
  "error": null
}